ProCoach International Respects Your Privacy!
Any and all information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any information you give to us will be held with the utmost care and will not be used in ways that you have not consented to.
We may, however, use your email address to send you information about our site, products and services. Our credit card and payment processors may also collect information from you in order to be able to process your payments.
A more detailed explanation about how we safeguard your personal information is described below.
Resale or Disclosure of Information to Third Parties
ProCoach International may also disclose your contact information and the other information that you provide us in the following circumstances:
1. ProCoach International may employ other companies and individuals to perform functions on our behalf. They may have access to personal information needed to perform their functions, but will not be able to legally use it for other purposes.
2. ProCoach International might change, sell, reorganize or liquidate via bankruptcy this business. If so, your information will of course be one of the transferred assets.
3. ProCoach International may release account and other personal information when ProCoach International believes release is appropriate to comply with law, or to protect the rights, property, or safety of ProCoach International, our users, or others.
From time to time ProCoach International may also provide aggregate (statistical) information to third parties to describe our services to prospective partners, advertisers, and other third parties, and for other lawful purposes. If ProCoach International partners with another party to provide a specific service to you, and if you sign up for the service, then and only then will ProCoach International provide your other information to such partner.
Privacy of Our Email Lists
Individuals must affirmatively ask to join our mailing lists using the forms provided on this web site or other means expressly sanctioned by ProCoach International. We do not sell, rent, loan, trade, or lease the addresses on our list to anyone.
We strive to only send e-mail to those who want to receive it. If you would not like to receive future e-mails from us, reply to any email with UNSUBSCRIBE as the subject, or if available, simply click on the unsubscribe link at the bottom of the email.
Any information that personally identifies you or allows us to contact you. It includes, without limitation, your full name, your email address, your home or business address, or your telephone number. This information is ordinarily used to individualize your experience on our website, communicate separately with you, facilitate your movements throughout our website, and to be able to selectively send you communications that may be of interest to you, either electronically or otherwise.
Generally, you can visit our website without revealing any Personal Information about yourself. The personal information collected from clients during the registration process is used to manage each client's account, such as for billing purposes. This information is not shared with third parties, unless specifically stated otherwise or in special circumstances.
We collect certain Aggregate Information, such as tracking the Internet address of the domains from which you visit our site and analyzing this data for trends and statistics, tracking your IP address (the number that is automatically assigned to your computer when you are using the Internet), and tracking your browser type.
We use this Aggregate Information to help diagnose problems with our servers, to administer our site, and to gather broad demographic information. None of this information is connected with your personal information. ProCoach International may also generate non-identifying and aggregate profiles from personal information provided during registration (such as the total number, but not the names, of clients).
Use of IP Addresses
An IP address is a number that is automatically assigned to your computer whenever you're surfing the Internet. Web servers automatically identify your computer by its IP address. ProCoach International and/or its affiliates may collect IP addresses for the purposes of system administration, to report aggregated information to our affiliates, and to review the use of our website. When clients request pages from our website, our servers logs the requesting clients' IP addresses. We normally will not link IP addresses to anything personally identifiable, which means that clients' sessions will be logged, but client identity remains anonymous to us. We can and will use IP addresses to identify a client when we feel it is necessary to enforce compliance with our rules or terms of service or to protect our service, website, or any person, or where it is otherwise permitted by law.
Responses to Email Inquiries
When visitors or clients send email inquiries to ProCoach International, the return email address is used to answer the email inquiry we receive. ProCoach International does not share the return email address with any third party.
"Cookies" and How ProCoach International Uses Them
We do not control use of these cookies and expressly disclaim responsibility for information collected through them. Please be advised that cookies may be required to complete certain functions on this website, such as making purchases or placing orders at our online store.
Links to Other Sites
ProCoach International is committed to taking reasonable measures to protect your Personal Information from theft, misuse and alteration. Although ProCoach International's security efforts are consistent with industry practices, complete privacy, confidentiality, and security are not yet possible over the Internet.
The client agrees that since the Internet is not a fully secure medium for the communication of information, and since privacy and confidentiality cannot be guaranteed, use of ProCoach International's services may cause the client's information to be accessed by, or disclosed to, other persons.
Therefore, the client agrees that ProCoach International shall not be responsible or liable for any damage that the client, or any other person, may suffer in connection with the communication of private, confidential, or sensitive information using ProCoach International's products or services. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining the client's information.
306 Roche Point Dr.
North Vancouver, B.C., Canada V7G 2M2
ProCoach International's Commitment to Children's Privacy
Protecting children's privacy is especially important to us. It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws. ProCoach International recommends that children ask a parent for permission before sending personal information to ProCoach International or to anyone else online.
Revisions to This Policy
To ensure that this Policy is up to date and complies with the Act, we reserve the right to make changes, which will become effective 30 days following our providing notice thereof.
How to Edit the Information ProCoach International Has About You
If you want to correct or change the information in your profile, or any other information we have about you, please Contact Us.
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.
If you have any questions about the security at our website, you can send an email to us.
Conditions of Use
Any dispute over privacy is subject to our Terms of Service, including limitations on damages, arbitration of disputes, and the application of the law of British Columbia. While ProCoach International will endeavor to email you with changes to either this Privacy Statement, you should check our web site frequently for any recent changes.
If you have any questions or comments about the practices of this site, or your dealings with us, you may Contact Us.